Best Process-driven CRM Software for Any Business Model

Bpm’online

Bpm'online crm solutions

Bpm’online is one of the premium vendors of CRM software which unifies marketing, sales and customer service. Using cutting-edge technology, the system manages a complete customer journey. The sales product has a full range of tools related to opportunity and lead management, orders and invoices, sales forecasting and mobile sales. The marketing product enables to create marketing campaigns of any complexity, manage email-marketing and control productivity of any process. Service product helps to regulate all service operations. Customer Portal monitors all accounts and profiles, tracks changes and collects data for analysis. All data can be exported and imported from Excel, Outlook and other CRMs within a few clicks. Visit https://www.bpmonline.com/crm-products to find out more about CRM solutions, pricing and free demo versions.

Bitrix24

Bitrix24

More than a million organizations worldwide use this software, which applies modern technologies to automate business processes. It’s available in cloud or may be self-hosted. The system contains various instruments for marketers, sales and HR managers and other employees. Online CRM software solutions for sales include full sales cycle, call center, mobile intranet, videoconferencing, email and workflow management, salesforce training and partner relationship management. HR system offers centralized directory, organizational chart, time and knowledge management, HR forms and recruiting tools. Check the CRM’s official website https://www.bitrix24.com/features/ to learn more about its features.

Apptivo CRM

Apptivo CRM

This user-friendly online CRM system helps to manage sales pipeline, increase conversion rates and capture more leads. Due to apps integration it is available to share contacts, synchronize calendar and tasks and integrate with Google Drive. Sales tracking and performance dashboards enable to make a detailed analysis, plan sales and monitor different territories. Marketers will enjoy integrated email marketing tools and drag-and-drop template designer for making bulk campaigns. For more solutions and CRM products, check http://www.apptivo.com/crm-system/.

Zoho CRM

Zoho CRM

The CRM unifies customer relationship management, marketing, sales and inventory management on a single platform. Business workflow is fully automated. For sales and marketing, the system offers Sales IQ tool, various forms for mobile teams, contact manager tools and a wide range of options related to email and team collaboration. Finance department will definitely like smart accounting instruments, invoice forms, expense reporting and order management. For HR managers, there is an applicant tracking system and other tools to automate and simplify HR processes. The future of CRM is at https://www.zoho.com/crm/.

Infusionsoft

Infusionsoft

The customer relationship management software helps organizations to build stable relationships with their customers and generate more leads. With marketing and sales automation, users will be able to spend less time closing deals and streamlining marketing campaigns. The platform enables to perform billing, invoicing and make payment schedules in one place. APIs are used to connect the CRM with the existing software and apps. The mobile capabilities afford clients to manage accounts anywhere. If you are ready to modernize your sales and marketing, have a look at https://www.infusionsoft.com/software/features.

Pipedrive

Pipedrive

Although Pipedrive is mostly used by salespeople, the software offers great opportunities to monitor workflow, create complicated projects and rewarding programs for employees, etc. The program is customizable at all levels of business processes. Sales forecasting allows managers to plan effective sales in the future. Users will also enjoy email synchronization and smart email BCC. Database is reliable and may be integrated with the existing information. There are also available mobile versions of the CRM on Android or iOS. Visit https://www.pipedrive.com/en/features/products to learn more.

ProsperWorks

ProsperWorks

This platform is recommended for Google users as it has additional features like G-Suite integration and Chrome extension for Gmail. CRM software solutions include emails tracking, tasks automation, team activity training and multiple pipelines. Moreover, the platform has robust tools for analysis: pipeline reposts, lead and sales dashboards, forecast management and activity tracking. Integrated VoIP calling makes communication with the client easier. It’s high time to automate your business with https://www.prosperworks.com/get-visibility.

TeamSupport

TeamSupport

This platform is built for B2B companies to improve customer service. Customer management assumes full contact database with the ability to update information. . Ticket management tools include customer tickets, ticket reminders and customizable automation. Users can easily collaborate communicating through internal chat and sharing calendars. The reporting system has detailed metrics with different criteria. ScreenView tool eases communication with customers. The platform has endless possibilities for integration with other apps and customization. Check https://www.teamsupport.com/customer-support-software-product to test a free demo version.

Key Features of CRM Software

When choosing the best CRM software for your business, it’s recommended to take into account the following features:

·         Ease of use and technical support.

·         Integration and synchronization with other platforms and CRM systems.

·         Sales and marketing automation.

·         Detailed reporting and analytics.

·         Security.

·         Free demo versions for prior testing.

 

 

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